We will ALWAYS:

· Put you first

· Be truthful at all times

· Respect you and your guests

· Give you only our best

· Return your calls and emails promptly

· Answer all your questions

· Be willing to go the extra mile

· Keep your guests entertained

· Make your reception unique

· Play your requests

· Be set up and ready before your guests arrive

· Always have a great attitude

We will NEVER:

• Complain
• Make excuses
• Use foul language
• Drink alcohol
• Hit on you or your guests
• Stick you with hidden costs
• Overbook our available dates
• Sell your reception to a subcontractor
• Do more than one event per day

These standards are black and white issues for us.  The standards on the left are the benchmark for the level of our quality customer service.  The standards on the right are the real issues that we have seen taken for granted, looked over and abused in the entertainment industry.  Though we have personally witnessed each one of these standards being broken by our competitors, we are determined that we will never join them in their unethical behavior.  These standards were written to give us a clear guideline for the way we work and to provide our clients with the peace of mind they deserve when they entrust their wedding receptions to our care.

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